Shipments and Returns

Shipping Details

SHIPPING FOR INTERNATIONAL ORDERS!

Aeroprotechinc.com has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers.  Ordering is quite simple:

1) Select and add, all the metal cutting tools you wish to purchase, to your shopping cart.
2) Go to your shopping cart and click on "Checkout".
3) In your Shopping Cart Summary page, click on the Make your metal cutter secure purchase from outside the USA Now! button.



The items will automatically and securely transfer to the GlobalShopex cart. You may pay with International credit cards, PayPal, SafetyPay, Bank wire transfers, Money Gram or other local forms of payment. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at customercare@globalshopex.com or 786-391-4868.

You may also contact GlobalShopex using any of these local International Customer Service Phone Numbers:

Australia (Sydney) · Tel: (612) 9037 0252
United Kingdom · Tel: (020) 3371 9380
Japan (Tokyo) · Tel: (3) 4520 9639
Spain (Madrid) · Tel: (91) 829 5114
South Africa · Tel: (27 10) 500-2487
Canada (Toronto) · Tel: (416) 840 5719
France (Paris) · Tel: (01) 7666 0593
Mexico (DF) · Tel: (52) 555-351-2656
Brazil (Sao Paulo) · Tel: (55) 213958 1440
Peru (Lima) · Tel: (51) 17087236
Colombia (Bogota) · Tel: (1) 508 2859
Chile (Santiago) · Tel: (56)2 2-938-2628

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FREE GROUND SHIPPING ON ALL U.S.A. ORDERS OVER $25.00!

For a limited timed, all U.S.A. orders totaling $25 or more, not including tax or other fees, will receive FREE Ground Shipping.  Product will be shipped according to our shipping policies (see details below) via UPS or any comparable carrier providing ground shipping services, at Aeroprotechinc's sole discretion.  Customers choosing to take advantage of this great offer agree that this is a limited time offer that can be removed at any time without prior notice.  Customers further agree that if a different carrier, other than "Free Ground Shipping Orders Over $25 - USA Orders Only", is selected at time of order, Aeroprotechinc will not be obligated to compensate customer for shipping charges.  Offer only valid for USA domestic orders.  Offer does not apply to international orders.

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Next Day Shipping

To compensate for product handling and packing needs, we promise our customers that all orders received Monday thru Friday by 3:00 PM Pacific Standard Time, excluding holidays, will be shipped the following business day.  Product will be shipped according to your carrier selection during checkout. 

 Regular Shipping

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS Ground Service with tracking and drop-off without signature. Other shipping selections are available during checkout at our website.  Whichever shipment selection you make, we will provide you with a link to track your package online.

Shipping costs vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders, placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Returns

Return Merchandise Authorization required

All product returns must be accompanied by a Return Merchandise Authorization (RMA) number.  Please contact our sales and support team prior to returning any items.  Our staff will work diligently to ensure a timely and accurate resolution to all requests